Privacy Policy
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Last Updated: May 13, 2026
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1. Introduction
Rodins FZE (“Rodins”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of the information entrusted to us by our clients, partners, website visitors, and users of our services. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard personal information and business data in connection with our websites, products, digital platforms, AI systems, automation services, design services, and related business operations.
Rodins FZE operates as a technology and digital solutions company providing AI-powered automation systems, workflow optimization services, digital infrastructure, product design, website development, UI/UX services, lead generation systems, and strategic consulting. Through our internal design division, Kral Studio, we also provide creative and design-related services for startups, businesses, and enterprise clients.
We are committed to operating responsibly, transparently, and in compliance with applicable privacy, security, and data protection standards. We implement commercially reasonable safeguards and operational procedures designed to protect client information and maintain the integrity of our systems and services.
By accessing our websites, communicating with us, or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect
We may collect, process, store, and use various categories of information depending on the nature of our relationship with you and the services being provided.
Personal Information
Personal information may include:
Full nameEmail addressPhone numberCompany nameJob title or professional roleBilling informationPayment-related informationMailing addressBusiness contact detailsAccount credentialsCommunication preferencesBusiness Information
For business clients and partners, we may collect operational and organizational information necessary to provide services, including:
Company workflowsCRM dataLead management informationInternal business processesProject requirementsWebsite and product specificationsMarketing and sales-related dataTechnical infrastructure informationTechnical Information
When users interact with our websites or systems, we may automatically collect technical and usage-related information such as:
IP addressBrowser type and versionDevice informationOperating systemReferral URLsTime zone settingsUsage analyticsWebsite interaction dataCookies and tracking technologiesError logs and diagnosticsCommunication Data
We may retain records of communications exchanged with us, including:
EmailsSupport requestsMeeting notesForm submissionsConsultation inquiriesSales conversationsFeedback and survey responses

3. How We Use Information
Rodins FZE uses collected information strictly for legitimate business purposes and in connection with the delivery, improvement, administration, and security of our services.
We may use information to:
Deliver AI automation and digital servicesManage client relationships and projectsProvide customer support and communicationImprove website functionality and user experienceDevelop and optimize internal systemsProcess payments and invoicesVerify identities and prevent fraudMaintain platform integrity and securityConduct analytics and operational reportingRespond to legal obligations and regulatory requirementsMonitor service performance and system reliabilitySend administrative updates and service notificationsImprove marketing, sales, and business operationsMaintain compliance with financial institutions, payment processors, and applicable regulationsWe do not sell personal information to third parties.

4. Data Processing & AI Systems
As part of our services, Rodins FZE may process business-related information through AI-powered systems, workflow automations, analytics tools, and cloud-based operational platforms.
Our AI and automation services are designed to support operational efficiency, workflow optimization, and digital infrastructure management. Any information processed through such systems is handled in accordance with commercially reasonable security practices and applicable data protection standards.
We implement safeguards intended to minimize unauthorized access, misuse, accidental disclosure, or improper handling of information processed through AI-related systems.
Clients remain responsible for ensuring they possess the legal rights, permissions, and authority to provide any information or data submitted to Rodins FZE for processing or integration into automation systems.

5. Payment Information & Financial Security
Rodins FZE may use third-party payment processors, financial institutions, and billing platforms to securely process payments and manage financial transactions.
We do not directly store full payment card information on our internal systems unless explicitly required for lawful operational purposes and protected through secure infrastructure.
All financial transactions are processed through reputable third-party providers operating under their own compliance frameworks, security procedures, and regulatory obligations.
We maintain internal procedures intended to reduce fraud, unauthorized transactions, abuse, and financial misconduct. We reserve the right to verify identities, request supporting documentation, or suspend services when necessary to comply with legal, financial, security, or risk-management obligations.

6. Data Sharing & Third-Party Services
Rodins FZE may work with trusted third-party service providers, vendors, infrastructure partners, and platforms necessary for business operations and service delivery.
Third parties may include:
Cloud hosting providersAnalytics providersCRM systemsPayment processorsCommunication platformsProject management systemsAutomation platformsDevelopment and infrastructure providersMarketing and operational toolsThese third parties are granted access only to the minimum information reasonably necessary to perform their functions and are expected to maintain appropriate confidentiality and security standards.
We do not authorize third parties to use client data for unrelated advertising or unauthorized commercial purposes.

7. Cookies & Tracking Technologies
Our websites and platforms may use cookies, analytics tools, and similar technologies to improve functionality, analyze traffic, optimize user experience, and maintain security.
Cookies may be used to:
Remember preferences and sessionsImprove website performanceAnalyze visitor behaviorDetect technical issuesSupport security functionsMeasure marketing and campaign effectivenessUsers may adjust browser settings to disable cookies; however, certain features or functionalities may be affected.

8. Data Retention
Rodins FZE retains information only for as long as reasonably necessary to fulfill legitimate business purposes, comply with contractual obligations, maintain security and operational integrity, resolve disputes, enforce agreements, and comply with legal or regulatory requirements.
Retention periods may vary depending on:
The nature of the informationLegal and financial obligationsSecurity requirementsOngoing service relationshipsOperational necessityWhen information is no longer required, we take commercially reasonable measures to securely delete, anonymize, or archive it.

9. Data Security
We take data security seriously and implement commercially reasonable technical, administrative, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, disclosure, destruction, or loss.
Security measures may include:
Encrypted communicationsAccess control proceduresSecure authentication systemsInternal authorization policiesInfrastructure monitoringRole-based access limitationsSecure cloud environmentsRegular operational reviewsVendor and platform assessmentsWhile we strive to maintain high security standards, no method of transmission or storage can be guaranteed to be completely secure. Users acknowledge that they provide information at their own discretion and risk.

10. International Operations
Rodins FZE may operate internationally and may utilize infrastructure, systems, contractors, service providers, or technology platforms located in multiple jurisdictions.
By using our services, users acknowledge that information may be transferred, processed, or stored across different countries where applicable operational, contractual, or technical requirements exist.
We take commercially reasonable steps to ensure appropriate safeguards are implemented when handling international data processing activities.

11. Compliance & Regulatory Cooperation
Rodins FZE is committed to lawful and responsible business operations.
We may disclose information when required to:
Comply with applicable laws or regulationsRespond to lawful government requestsEnforce contractual agreementsDetect or prevent fraud or abuseProtect legal rights and operational integrityCooperate with financial institutions, payment processors, regulatory bodies, or legal authoritiesWe maintain internal procedures intended to support compliance with applicable financial, operational, security, and business regulations.

12. Client Responsibilities
Clients and users are responsible for:
Providing accurate and lawful informationEnsuring they possess rights to submitted dataMaintaining confidentiality of account credentialsUsing our services lawfully and ethicallyAvoiding misuse of AI or automation systemsComplying with applicable privacy and regulatory obligations within their own operationsRodins FZE reserves the right to suspend, refuse, or terminate services in cases involving suspected abuse, fraud, unlawful conduct, or violations of applicable agreements or policies.

13. Children’s Privacy
Our services are intended for businesses, professionals, and individuals over the age of 18. We do not knowingly collect personal information from minors.
If we become aware that information has been submitted by a minor without appropriate authorization, we will take reasonable steps to remove such information from our systems.

14. Policy Updates
Rodins FZE reserves the right to modify or update this Privacy Policy at any time to reflect operational, legal, regulatory, or technological changes.
Updated versions will become effective upon posting on our website or digital platforms. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

15. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact:
Rodins FZE
Email: hakim@rodins.ai
Address: Office - C1 - 1F - SF6931 Ajman Free Zone C1 building, Ajman, United Arab Emirates